Shipping Info
When it comes to shopping for your favorite wax melts, understanding shipping and charges can make your experience smoother and more enjoyable. We know that you want your delightful scents to arrive at your doorstep without any hassle, and we’re here to help you navigate through the details.
*FLAT RATE SHIPPING*
Shipping is a flat rate of $11 for all orders regardless of order size. Orders will typically ship via USPS (includes tracking) by either Ground Advantage or Priority Mail, and occasionally via UPS, whichever shipping method is the most economical. The shipping provider and method will be at our discretion.
-Keep an eye out for any promotions or special offers that might include free shipping on orders over a certain amount. This can be a great way to stock up on your favorite Snap Bars and Shape Bags while saving on shipping costs!
-Tracking information will be emailed to the email address provided during checkout once your order is packed and ready to go.
-Shipping times are in accordance with the shipping provider, and the expected delivery date provided by the shipping provider is not guaranteed.
-Customers are responsible for providing accurate shipping information during the checkout process, as that is the address that your package will be shipped to. Please double check the information for accuracy prior to checking out.
-All orders are carefully packaged to prevent damage. Please understand that once your package is accepted by the post office or mail carrier, we have no control over how it is handled beyond that point. This includes packages that may be delayed, lost, stolen, marked as delivered (but not received) and/or damaged in transit.
We will do our best to assist you in resolving issues.
We currently only ship to US mailing addresses.
*COMBINING ORDERS*
We will automatically combine multiple orders for you, as long as the order name and address matches exactly. We do not have a combined order code; therefore, you will need to pay shipping costs for each subsequent order up front, however we will refund the shipping costs for those additional orders after your package(s) is packed up and shipped.
*LOCAL PICKUP*
If you are local (Gray, or surrounding area of me, KY) and wish to make arrangements for pick up, please use the code PICKUP to bypass shipping charges during the checkout process.
*WEATHER CONDITIONS*
Due to the nature of wax, it may soften and/or melt during transit. If this should occur, allow your wax to cool and harden. It will be perfectly functional for melting and use and is not considered a damaged item.
In summary, understanding shipping and charges is an essential part of your shopping experience. By being aware of the costs, delivery times, and return policies, you can focus on what really matters—creating a cozy and inviting atmosphere in your home with your favorite wax melts. Happy melting!